Shipping policy

SHIPPING POLICY
Agriparts Direct
Last updated: 14/10/2026

Agriparts Direct ships parts Australia-wide. Orders are dispatched from our facility at 86-98 Industrial Avenue, Wilsonton QLD 4350.

1. WHERE WE SHIP
We deliver to all Australian states and territories.

2. FREIGHT CHARGES
Freight for each order is calculated after the order is placed, based on the size, weight and delivery location of the parts. The checkout shows freight as "To be determined" ($0.00), and we will contact you with the freight cost [or: invoice freight separately - confirm process] before or after dispatch.
Large, heavy or bulky items (for example machinery, rollers, busters and long shanks) are sent by road freight and quoted individually.

3. DISPATCH TIMES
In-stock parts are usually dispatched within [X] business days of your order [and freight being confirmed]. Special-order or indent parts can take longer - we will let you know the expected timeframe.
Delivery times depend on your location and the carrier. Rural and remote areas may take longer.

4. TRACKING
Where available, we will send you tracking details once your order has been dispatched.

5. DAMAGE IN TRANSIT
Please inspect your delivery on arrival. If the packaging or parts are damaged, note it with the driver if possible and contact us within 14 days of delivery with photos at parts@globalagsol.com or (07) 4633 0624. We will work with the carrier to arrange a replacement or refund. Your rights under the Australian Consumer Law are not affected.

6. PICKUP
Collect from front office, Mon–Fri during business hours, once you get your ready-for-pickup email

7. CONTACT
Agriparts Direct | 86-98 Industrial Avenue, Wilsonton QLD 4350 | (07) 4633 0624 | parts@globalagsol.com